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If your computer does not prompt you that a new Thunderbolt device has been attached, you can still use the Thunderbolt Software or Thunderbolt Control Center (newer systems) to approve your device. See Image:įollow these steps to authenticate the device:Ĭlick Yes on the Windows User Account Control pop-upĪnother dialog box appears listing the device’s name along with a drop-down menu with options to Do Not Connect, Connect Only Once or Always Connect. A dialog box appears informing “ New Thunderbolt devices have been attached ”. When you first connect a Thunderbolt 3 device to a Windows PC that supports Thunderbolt 3, you may see a prompt requesting to authenticate the recently connected device.
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Important : It’s recommended to use the original Thunderbolt 3 cable to ensure maximum data transfer performance when used with compatible ports.Ĭonnecting your Thunderbolt 3 device for the first time Note : This issue pertains to the Thunderbolt 3 port and does not affect USB ports. You can also review the following website for additional information:
#WINDOWS 10 VIEW THUNDERBOLT FIRMWARE VERSION UPDATE#
Therefore, before setting up your Thunderbolt 3 storage device, please visit your PC manufacturer’s website to update your Windows PC to the latest versions of:Īlso, make sure that your PC has the most recent version of Windows 10.įor questions regarding your PC, please contact the PC manufacturer or for custom computer builds, please contact the motherboard manufacturer.
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However, you may experience connectivity issues between the storage device and the Thunderbolt 3 port on a Windows PC. Our Thunderbolt 3 storage devices are certified for use with Windows PCs that have a Thunderbolt 3 port. This article provides the requirements and procedures to use your Thunderbolt 3 devices on Windows PC.
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